Customer Testimonials
Shane was very understanding, knowledgable and patient... Felt like I was heard and given a variety of information without feeling pushed into a sale
Excellent service! Will be taking my car back to Varsity Ford!
Great service and helpful staff.
Found online, called and setup time for drive. Great vehicle, no issues. Tom was very helpful and made sure it was ready for me to drive, it was at end of day and week.a bit of a drive but well worth it. The next day started the process with Tom. Picked up vehicle the following Tuesday evening. I felt this was an excellent experience for buying a used vehicle and well worth the drive to Ann Arbor. Would absolutely recommend this dealership and Tom. Beats any used car dealer in metro Detroit from my experience. Thanks again.
Service was friendly, professional and timely Chris Weber, the service agent did an excellent job resolving my issue. Thank you!
Just got a new Escape plug in. Love it! Great experience that happened all within 24 hours. Thanks Varsity.
Pleasant, quick and accurate, what else do you need?
Varsity Ford Ann Arbor has been a great place to get a vehicle. I used to previously only own and even back then, they’ve been wonderful… I love everyone’s kind demeanor and willingness to help. I have been working with Brad Bjorling for a while now and he has helped me, my significant other and my sister get into new, safe vehicles at affordable prices. He’s been great! Back in the little Ford Shop (to buy merch) Rob at the right desk is always a delight. There are two gentlemen back there - rob and one other ...
I received a prompt and personal attention by the sales and front desk person. She was able to locate the vehicle I asked for. transaction was smooth. It took less than a week for me to order and receive my vehicle down here in NC.
Gerry Hobs was great to work with! The whole sales staff was friendly and helpful. Thanks, I love my new Ranger!
Varsity Ford and Varsity Lincoln are the epitome of excellence!!
We feel that BRIAN JOHNSTON-ROURKE goes way beyond the extra mile for us ! He always takes such good care of us. Varsity Ford is where we alaways go !!! We THANK YOU 😊 Brian at Varsity Ford !
I go through Karen Sabatini at Varsity Lincoln. She is the absolute best. She’s always so prepared which makes everything go so smoothly. And always with a smile. She’s fabulous!
I had an amazing experience at Varsity Ford, and it’s all thanks to Matt V! If you’re in the market for a new vehicle, I can’t recommend Matt enough. Outstanding service and such an easy process.
I love varsity ford I always purchase my cars here David is great to work with
Wonderful service before, during and after. Very pleased!
The entire team at Varsity is top notch. Handled our transaction with complete professionalism.
My experience with Varsity Ford was wonderful. Matt Vodry took time with me explaining the new features on my new car and helped me set up the features. I would highly recommend using Varsity Ford of Ann Arbor!
It was a pleasure working with Matt V.
Took my truck there for transmission after a disastrous time and expense at another dealership. Service was fantastic and won't go anywhere else for service.
It was a pleasure dealing with Shane, after having a terrible experience with another (not Ford) dealership, This is my second purchase with Varsity and I look forward to working with you in the future.
Great sales experience! Super easy and Brad took care of everything!! Thanks Varsity!!
Brad…..always the Best!
Always dependable service and peace of mind when I bring my Rsnger in for service. Prompt service and friendly associates!
Tony Madison was great! He got us more than expected for our trade in and he was so helpful throughout the whole process. Our whole family loves him!
Great honest service. None of the usual sales tactics, just straight to the point service. Found my dealership for future purchases.
Joe was amazing to work with! Made my first time at ford an amazing experience! Looking forward to many years of working with him!
Tony was very considerate and did a great job in finding us a car. Thanks for making it so easy.
Love working with Bill Harb!!! My last lease was going to be my last with Ford but Bill's customer service is unmatched. He got me into the car I wanted, for the price I needed, for the length of time I wanted. You couldn’t ask for more!! See you soon, Bill!
We recently purchased a new 2024 Escape from Varsity Ford. Darrin Hinckley was the salesperson and he was great to work with. He was very accommodating and helpful with all of our add ons. Our experience with Varsity Ford was very good and I would recommend them.
I experienced great customer service and a wide selection ! Quick transaction and everyone was very friendly.
Darrin in sales is top notch! This is our 3rd vehicle we have purchased with him & he continues to treat us like family. He takes care of every detail with ease & efficiency. I highly recommend Varsity Ford with Darrin!
I have been buying new vehicles from Varsity Ford for over 35 years and have never had a single issue. Brian Johnston is outstanding to work with and always goes above and beyond. I have recommended Brian to all of my family and close friends. Thank you again for another great car buying experience.
Al Oxley helped us out went above and beyond to help us get the truck we wanted.
We travel a lot and have had issues with dealers supporting us if we had problems along the way. Not this time. Jalyn at Varsity got us in immediately and fixed the problem throughout the day. Nobody likes car problems but they do happen. So when you buy a vehicle you are buying into the service. Varsity did a great job and refreshes our belief in Ford.
2025 explorer
If you’re looking to buy or lease a new car, ask for Eric Brodde, he’s fantastic. The process start to finish was so easy. Thank you Eric!
Loved working with Mark. Simple, easy, no BS.
Varsity makes buying or leasing a car stress free!!!!! Best Ford dealership and Bill Harb is the absolute best salesperson that I have met!
My experience was positive. Salesperson was very responsive and attentive to my needs. I am satisfied with my purchase of a Ford vehicle.
Respect
Al was great to work with and was attentive to our needs. We would definitely buy a car through them again
Work with Allen Oxley and the experience was stress free and easy. He made it simple to understand, quick to make it ready, and easy to buy the car. Everything was amazing. Great salesperson great experience
Chris Weber was great and helped get my truck fixed under warranty. Great service and turn around time
Always have been treated exceptional.
Went to Varsity on a referral to see Kyle House. This was my first new vehicle purchase. Kyle was professional, personable, accommodating, and fair. He addressed everything in a timely manner and met all of my needs in a vehicle. I will ONLY deal with Kyle in the future.
Got in an accident, called Varsity Ford and they got me in a vehicle within the week. Thanks Varsity!
Howard at Varsity Ford was an amazing salesperson, and went out of his way to help me find the vehicle I was looking for. I would highly recommend working with him and the other staff at Varsity Ford!
Awesome sales and finance help
Purchasing a vehicle through varsity Ford was the best vehicle purchase I’ve ever experienced.
Service was quick and great! I recommend this company!
Second car/suv purchased from Varsity Ford. We worked with Jim Patarello both times. He was easy going and made the process stress free.
Allen Oxley was a great salesmen to work with. He was very kind and found the right vehicle for us. I highly recommend him if going to buy a new vehicle.
Prompt courteous
Shane Smith was very capable and accommodating and was a pleasure to work with. Shane was very engaging and personable and went out of his way to help me make the right choice for my used vehicle purchase. The dealership seemed rather crowded and unkempt, especially the parking lot. They should have a more expansive and open area for customer parking. Or maybe I just wasn't aware of the primary customer entrance.
Eric Brodde was awesome with helping me get my new 2024 F-150. Seamless and fast experiance. He had me on my way in no time. Thanks again for all his help. Scott
great experience, Shane went out of his way to help us switch out my lease in time for me to drive back home a few hours away
great experience with Shane and Sam from finance they both went above and beyond to get me into a great Vehicle
If I could give more than 5 stars, I would! From the smiling faces that greet you when you walk in, to everyone you talk to, you feel like family. Tom Eady was my sales man, and boy does he have the patience of a saint! He worked with me to find me exactly what I was looking for and right in my price range. He was up front and honest about everything, and made the whole process so smooth! I’ve been looking for the perfect car for a while now, and Tom went above and beyond to make sure ...
Tony was great to work with, filled my every request, answered my questions and was very friendly.
Easy, great experience with the F150 clean, gassed up ready to go! All the staff were helpful and great to deal with especially Tom Eady!
First time buying a car at Varsity Ford. Whirl helped to make it a great experience.
Took about an hour which was expected, but everyone was cool.
Donna in sales is fabulous! Originally spoke with a different salesperson who shall remain nameless and were quickly very uncomfortable as he seemed to be only interested in immediate sale and some things he said were, shall we say, not accurate. We nearly walked out but ran into Donna on our way who was immediately and totally focused on what WE wanted and simply informed us without any pressure AND did everything she could to work toward us having what we wanted rather than what they had outside the door at that moment. Referred a few friends to her who ...
Excellent and attentive service on every level.
Matt Vodry was exceptional! He made everything easy and paid attention to even the smallest details to make sure our experience was top notch.
Matt was an amazing salesman, he did everything possible to meet all my requirements for my desired vehicle as well as got it done smoothly and helped me tremendously to get my payment within my budget. Also very professional and pleasant.
I always buy at Varsity! Despite their size, they make buying personal and easy. Great selection and easy paperwork.