| Q: | How do I apply for a refund if I paid for a repair and now I have received a recall notice for the same item? |
| A: | Customer must bring original receipt (no photo copies) to a Service Advisor so that a claim form can be filled out. Refunds take 3 weeks. |
| Q: | How do I make a service appointment? |
| A: | Call 734-996-3660 ext 280, Stacy is our appointment coordinator. |
| Q: | How do I request a shuttle drop-off or pick-up? |
| A: | Call 734-996-2300 ext 313, Jill or Sandy will schedule your ride. |
| Q: | How long will it take to service my vehicle for a few warranty repairs? |
| A: | 75% of our customers vehicles leave the same day with appointment. However, if a part must be ordered, then the vehicle must stay overnight. Parts generally arrive the next day by noon. |