Q:	How do I apply for a refund if I paid for a repair and now I have received a recall notice for the same item?
A:	Customer must bring original receipt (no photo copies) to a Service Advisor so that a claim form can be filled out. Refunds take 3 weeks.
Q:	How do I make a service appointment?
A:	Call 734-996-3660 ext 280, Stacy is our appointment coordinator.
Q:	How do I request a shuttle drop-off or pick-up?
A:	Call 734-996-2300 ext 313, Jill or Sandy will schedule your ride.
Q:	How long will it take to service my vehicle for a few warranty repairs?
A:	75% of our customers vehicles leave the same day with appointment. However, if a part must be ordered, then the vehicle must stay overnight. Parts generally arrive the next day by noon.